General Terms and Conditions

Last updated on April 2nd 2025.

1. Introduction

Willow-whispers (or in short: Willow) is a platform that connects individuals seeking spiritual guidance with providers of spiritual services. By using Willow, you agree to comply with these Terms and Conditions. 

Please read them carefully.

Willow and Willow-whispers are a trade mark of Willow BV, registered at the Chamber of Commerce of Curacao under number 27304348. The organization can be contacted through contact@willow-whispers.com

2. Definitions

a. Willow offers spiritual Consultants with proven abilities the opportunity to give readings to clients through text-based chat.

b. Clients are individuals that are looking for spiritual guidance. They may initiate chats with available Consultants.

3. Paid service

a. Credits need to be bought in advance.

b. The service offered through the platform is a paid service. The rates are advertised on the website.

c. The rates are all-in. Consultants are not allowed to charge for additional services during the chat. 

d. If the platform should be renamed, bought by or is transferred to another entity, credits will remain valid.

e. In case the platform ceases to exist, credits will be voided.

f. If a Client runs out of credits during a chat, the chat stops. The customer may buy new credits and restart a chat.

4. Use of the Platform

a. The platform aims to be functional 24 hours per day. Consultants choose when to be online.

b. To use the website, you must be at least 16 years old. By using the platform, you confirm that you meet this age requirement.

c. You must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information.