Privacy Policy for willow-whispers.com
Last updated: April 2nd, 2025
1. Introduction
At Willow Whispers, we deeply value the privacy and protection of our users’ personal information. This privacy policy explains how we collect, use, protect, and disclose your personal data.
2. Who Collects Your Data?
Willow-Whispers is a website owned by Willow BV, located at Villapark Rooi Catootje 6, Curaçao, and registered with the Chamber of Commerce of Curaçao under number 167069.
3. What Information Do We Collect?
We may collect the following information:
- Personal identification data (name, email address, phone number, etc.)
- Customer and Consultant profiles
- Payment details such as credit card numbers and/or bank account numbers
- Chat history between customers and consultants, stored for future reference
4. How Do We Collect Your Data?
We collect your data directly from you when you:
- Register on our website
- Voluntarily complete a customer survey or provide feedback
- Participate in chat conversations between customers and consultants
5. Why and How Do We Use Your Data?
We use your data to:
- Manage your account
- Send you emails with special offers or other information we believe may interest you
- Perform analytics related to customer and consultant behavior
- Follow up on conversations
- We do not use your data for automated decision-making or profiling
6. How Do We Store Your Data?
Your data is securely stored on a protected web server. We do not retain your personal data longer than necessary for the purposes outlined in this privacy policy. Customers can delete their account, including all personal data, themselves via the platform.
7. Opt-Out
Willow would like to send you information about products and services we think you might like. If you have agreed to receive marketing, you can opt out at any time.
8. Your Data Protection Rights
You have the right to:
- View and copy your personal data and chat history from the site
- Request correction or deletion of your data
9. Cookies
Willow-whispers.com uses cookies.
10. How to Contact Us
If you have any questions about this privacy policy, the data we hold about you, or if you would like to exercise any of your data protection rights, please contact us at:
Email: contact@willow-whispers.com
11. Changes to Our Privacy Policy
Willow regularly reviews this privacy policy and posts any updates on this web page.